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Team Empathy  ·  Search & AI for ecommerce

Become the brand
AI recommends.

The AI & Search Transformation, a six-month done-for-you build you then own

Get recommended on ChatGPT

Prepared for Five Star Napkins · Confidential

The offer in one minute

Simple by design. One thing, done properly. We spend six months building your Search and AI foundations for you, drive you toward Certified AI-Ready, and then hand you the system to own and run. No lock-in, no platform to learn, and you keep everything we build.
27 → 80
your AEO score, from Emerging to Certified AI-Ready
80 / 100
the AEO standard we build you to
6 months
done-for-you, then the system is yours
1-2 hrs
of your time a week after setup

What you get

Three outcomes. We sell the outcome, not a pile of deliverables.

01
Stop renting your traffic
Paid channels drive more than half your revenue, and Google Ads alone runs over $214,000 a year in spend. We build you an owned channel, in Google and in AI, that captures the demand already searching, so growth compounds instead of resetting every month you stop paying.
02
Be the brand AI recommends
When someone asks ChatGPT, Perplexity or Google AI for the best cocktail napkins, the linen-feel ones, the eco option, yours is the brand that shows up, gets quoted and gets clicked.
03
Own the system, not a vendor
We install a compounding asset your team can run. You are never stuck with an agency you cannot leave, because the whole thing is yours to keep.

The four pillars we build

Around 70 to 80% of this is proper SEO, done well with AI. Four pillars, scored out of 100 so progress is objective. The scores below are yours, from the strategy report.

PillarWhat we build, for youYou today
1 · TechnicalSite health, schema, Core Web Vitals and AI crawler access, so engines can find, read and trust you. For you that means the Product, Offer and Organization schema you have nowhere today, the review markup that would make your product star ratings visible to engines (they are printed on the page but not as schema), the 137-collection sprawl cleaned up (live test and duplicate collections indexable today), and tidying the page weight so the lab warnings clear.10 / 25
2 · ContentKeyword and AI-prompt research into topic clusters, then the content that answers every buyer question, in your voice. Your map is 118 keywords, 126 buyer prompts and 8 clusters. Much of it is net-new: you have 18 thin posts against a 100-to-150 standard, so we build the hosting and buying guides, the linen-feel and eco answers and the occasion content you are absent from, then schema-harden the collection and product pages that already rank.7 / 25
3 · AuthorityThe backlinks, digital PR, entertaining round-ups and communities AI actually cites. For you that means lifting a thin profile (a domain rank of 8 out of 100 and 71 referring domains) with the "best cocktail napkins" round-ups, the wedding and entertaining publications, and the sustainability press your organic cotton line has a genuine story for.5 / 25
4 · MeasurementOne dashboard tying your Shopify, GA4, Search Console and AI visibility together, so the work is visible month to month. For you this starts with fixing the attribution (GA4 understates your sales by ~17% and leaves $143,000 unassigned), then AI-visibility tracking and organic revenue attribution.5 / 25

27 out of 100 today. Certified is 80, which is Professional on all four. The evidence behind each score is in Appendix B of the strategy report.

How the six months run

1First 90 days: foundations and first production

We capture your baseline, fix the technical and product foundations (starting with the schema and review markup that gate your whole Technical score), stand up your content engine and start your authority. Content production begins inside these first 90 days too: as soon as everything is calibrated to your tone of voice and brand guidelines, the pieces start shipping. Your AEO score starts climbing from 27, and the aim is Certified AI-Ready at 80 out of 100 as early in the six months as the content allows.

2Months 3 to 6: content and authority at pace

We build your content and authority hard: around 100 to 150 pieces across the six months, new and refreshed depending on your needs, plus the links and citations. Your visibility starts compounding across search and AI, and by month six you are transformed, ready to hand over.

3Month 6 onward: you own it

The foundations, the content, the links and your certification are yours, on your own low-cost platform login rather than a big agency retainer. From here it is your call how much support you want.

After the six months, it is yours

You keep everything and choose how to run it. Three ways forward, all on your terms.

Do it yourself
Keep the platform for a low monthly fee (hundreds, not thousands) and run it in-house in an hour or two a week.
Do it with us
Join the ecommerce accelerator community: weekly coaching, other Shopify brands on the same tools, strategy and back-end sessions.
We keep running it
Stay on a rolling retainer at the pace you choose and we keep the whole engine humming for you.
About the platform. We are building it right now, exclusively for Shopify brands, and refining the exact shape as we go. What is locked is the deal: you own the system, and the ongoing fee to keep and run it sits in the hundreds a month, not the thousands an agency charges. Because you come in during the build, you are one of the first clients on it, at this transformation rate.

What you are actually buying

The four pillars of AI search become four sets of working workflows, built around your brand, so you can act on them rather than admire them. Four things transfer to you and stay yours:

All four live inside Notable, all four keep being updated, and all four are yours to keep. Most agencies charge you year after year after year, and the day you stop paying, the capability walks out the door with them. We charge you for six months to transform the business, and then you own the system. For a business your size, the IP on its own would justify the investment.

Why you can be confident

The commitment. Everything here is built to compound. The mid case in your strategy report is +$161,600 a year in new first-order revenue and about +$230,500 in new lifetime value, in non-branded organic and AI across your four revenue markets, on a business that runs on new-customer acquisition, and it keeps building after the six months rather than resetting. But the real argument is simpler: you are buying a system your team owns and runs, built to last years and to keep evolving as AI shopping does, with us developing the platform underneath you the whole time.

One honest note on timing: rankings and AI citations follow content with a lag, so the revenue in that model is back-loaded. Content ships from the first months, and you judge the first six months on run-rate and on the score climbing, not on cash collected in period.

The investment

Paid up frontNZD $30,000, one month free
Or monthlyNZD $6,000 a month across the six-month term ($36,000 total)
Your timeOne to two hours a week during the foundations phase (access, calibration, sign-off), then a quick weekly check-in for the rest of the six months
Contract termA six-month build, then it is yours
After six monthsKeep and run the system on the Notable app and community from around NZD $850 a month, or a rolling retainer if you want us on it
If you leaveYou keep everything: the foundations, the content, the links, the strategy and your certification
QualificationShopify brand, product-market fit, and the ambition to own your category in search and AI

All figures NZD. Your proposal with both options ready to sign is at proposals.teamempathy.co.nz/fivestarnapkins.

What comes next

You have your strategy report and the numbers sized on your own data. We confirm scope and the investment on the call, set up payment and book your onboarding call, and the six months starts from there.

Appendix A: the transformation, line by line

This is the full task list behind the summary above. Roughly 70 to 80% of it is proper SEO done well with AI, and the rest is what makes you the brand AI recommends. Approval points are marked, so you always know when something needs your sign-off. Two notes up front: product and collection page refreshes are on their way in Notable and not yet fully supported, so blog and buying-guide content takes priority meanwhile; and once calibration completes, reviewing each piece before it publishes sits with you, so it represents you fully and truthfully, and our job is to make that review quick.

Before we start: what we need from you

We already have Search Console, GA4 and org-level Shopify access, which is how this strategy was built. Merchant Center is the main outstanding one.

Phase 1 · First 90 days: foundations, calibration and first production

This period establishes the foundations, calibrates Notable to your brand, and ships the first wave of content. By the end of it the technical work is done and the content engine is running at pace.

Onboarding

Baseline and measurement

Research and strategy

Technical SEO and on-page

Notable onboarding and calibration

Content roadmap and first production

Authority, foundations

The goal we are driving at

Phase 2 · Months 4 to 6: production at scale and compounding

Foundations are in and the workflows are calibrated, so these months are about sustained output and building the authority that makes AI cite you. The mix each month is guided by the roadmap and adjusted for your seasonality and performance data.

Monthly content production

Authority and reputation

Being straight with you about the authority pillar: the engagement runs hardest on technical, content and measurement, because those are the three we can move reliably inside six months. The authority side of Notable, the off-site opportunity tracking, the community scanning and the digital PR tooling, is the newest part of the platform and we are building it out over the coming months. We are not going to promise you a dashboard that does not exist yet. What we will do is the foundational link work, tell you honestly where you stand on authority, and bring you the new tooling as it lands.

Ongoing technical

Reporting and strategy

What you end up with

OutputFirst 90 daysMonths 4 to 6Total
New content (guides, hosting, FAQ)14 to 28up to 2741 to 55
Content refreshes8 to 16up to 2129 to 37
Collection & product hardening8 to 16up to 4230 to 58
Total pieces30 to 60up to 90100 to 150
Foundational backlinksProfile builtExtendedQuality-judged, not a quota
AEO scoreClimbing from 27Driving at 80 out of 100Yours to keep

Volumes depend on content complexity, your approval cadence and strategic priorities. The roadmap guides prioritisation, and we will always choose the higher-value piece over hitting a number. There is no hard cap on the technical work, and review cycles are reasonable, not rationed.

Notable, the platform you end up owning

Notable is our own Shopify-native AI search platform, and it is the reason this leaves you with an asset rather than a folder of documents. During the six months we run it for you. After that it is yours.

After the six months, someone on your team spends an hour or two a week in Notable and the system keeps compounding. You can also join the AI Search Accelerator community for coaching and support, or keep us on a rolling retainer. Your call.

What is not included

Worth being straight about the edges, so nothing surprises anyone at month four.